Privacy Policy of Panthera Shield

Panthera Shield, located at 65-17 Myrtle Avenue, New York, New York, 11385, USA, is committed to protecting your privacy. This Privacy Policy outlines how our online platform, which provides comprehensive antivirus software, malware removal, threat detection, network security, data protection, and endpoint security management, collects, uses, and safeguards your information when you interact with our services.

1. Information We Collect

We collect various types of information to provide and improve our cybersecurity services:

1.1 Personal Data You Provide Directly:

• Contact Information: Such as your name, email address, phone number, and physical address when you register for an account, subscribe to our services, or contact customer support.
• Account Credentials: Passwords and other security information used for authentication and access.
• Payment Information: If you make purchases, we collect necessary payment details (e.g., credit card numbers, billing address). This data is processed securely by our payment partners and not stored on our servers.

1.2 Data Collected Automatically:

• Device and Usage Information: We collect information about how you access and use our services, including IP address, device type, operating system, browser type, software version, unique device identifiers, and diagnostic data related to our software’s performance.
• Log Data: Server logs may include details of your requests, search queries, and interactions with our features.
• Threat Intelligence Data: When our software identifies potential threats, it may collect metadata about suspicious files, network connections, and system activities to enhance our threat detection capabilities. This data is anonymized or pseudonymized where possible.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze site usage, and support security functionalities.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To deliver and maintain our antivirus software, malware removal, threat detection, and other cybersecurity services.
• Security and Protection: To identify, detect, prevent, and respond to security threats, malware, and other malicious activities affecting our users and our services.
• Improvement and Development: To research, analyze, and develop new features, enhance existing services, and improve the effectiveness of our cybersecurity solutions.
• Customer Support: To provide technical assistance, respond to your inquiries, and resolve issues.
• Communication: To send you service announcements, security alerts, updates, and promotional content related to Panthera Shield, where permitted by law and your preferences.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We do not sell your personal data. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business and providing our services (e.g., cloud hosting, payment processing, customer support). These providers are contractually obligated to protect your data.
• Affiliates: With our corporate affiliates, consistent with this Privacy Policy, to provide services and for internal business purposes.
• Legal Obligations: If required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Aggregated/Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Security

Panthera Shield implements robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure software development practices, and regular security audits. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Rights

Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal data:

• Right to Access: To request a copy of the personal data we hold about you.
• Right to Rectification: To request correction of inaccurate or incomplete personal data.
• Right to Erasure ( "Right to be Forgotten"): To request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: To request that we limit the processing of your personal data.
• Right to Data Portability: To request a transfer of your personal data to another organization or directly to you, in a structured, commonly used, machine-readable format.
• Right to Object: To object to the processing of your personal data under certain circumstances, including for direct marketing.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@pantherashield.online. We may need to verify your identity before processing your request.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will promptly delete it from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our site or through other appropriate communication channels. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Panthera Shield
• 65-17 Myrtle Avenue
• New York, New York, 11385
• USA
• Email: info@pantherashield.online
• Phone: +13052553142